Case Study - Ship By Bid
The story of the Ship By Bid project commenced on a heartwarming note for the team of IT Chimes. We discovered that our client had mistakenly deposited 500% of the initial project cost in advanced instead of the 50% that was earlier discussed. Our accounts team immediately notified our Business Head who ordered the amount to be refunded in full. Further, without waiting for the client to repay the correct amount, our team began work on the project. This gesture from our side not only left the client impressed but helped in forging a strong mutual bond of trust throughout the course of the project. The Ship By Bid project came to us as concept which aimed at bridging the gap between the service providers and their customers from the shipping industry. The service providers here were the freight and auto shipping agencies (carriers) and the customers were the everyday people who were looking to get their belongings shipped (shippers). IT Chimes’ web development team found the idea very appealing as it presented an opportunity to develop and work on an excitingly new project.