One of the major events that occurred this festive season was a recent interview by “Crowd Reviews” with IT Chimes. Mr. Gaurav Sabharwal, gave an interview to “Crowd Reviews”, which is a renowned and unbiased ranking platform. It provides unpaid reviews that are completely based on user experiences to aid the business community on a large scale. It is basically a platform where a business is analyzed and a review is drawn about the business’s ranking and performance. Jeev Trika from “Crowd Reviews” interviewed Mr. Sabharwal on IT Chimes’ incorporation, client issues and satisfaction along with its core competencies.
The interview started with the idea that drove the incorporation of IT Chimes in 2008 as a means to offer qualitative and worthy services to the business houses bypassing the geographical limits. Mr. Sabharwal explained the way the idea incorporated into an integrated community of 100+ employees and clients. He further explained about the kind of relationship IT Chimes share with their client’s which predominantly are from North America. Mr. Sabharwal clearly stated that the company invests in an effective communication route by understanding the client’s needs and expectations. He also elaborated on how both the business partners urge the members of the company to dive into details and define the outcomes so as to achieve the desirable results.
IT Chimes’ target set of audience took the centre focus as we aren’t limited to particular groups. Talking about the market area, Mr. Sabharwal pointed to the fact that IT Chimes caters to startups, medium sized enterprises and Fortune 500s. The Company has dedicated teams that handles specific groups of business without compromising on quality. By being proactive and best understanding the needs and demands of the different organizations, the goals have been achieved.
The most important drawback for any business is not being able to get the pulse of the problems and having dissatisfied clients. Mr. Sabharwal quite brazenly mentioned the general theme of dissatisfaction which is the communication gap due to different time zones of the clients. He further gave a detailed account of the solutions adopted by IT Chimes to overcome them. Bringing in a US shift was amongst the most fruitful solution to solve the big communication gap. The Company has always paid importance to have a solution oriented mindset without shying away from the problems. Brainstorming sessions took place, with the center focus to meet the expectations of the client.
Mr. Sabharwal concluded the interview by enunciating the core competencies of IT Chimes. He explained about our specialization in Microsoft partners, especially in developing websites, web application and complex web portals in .net technology. The proficiency of our dedicated teams in creating Mobile Applications, in both IOS and Android language. He further mentioned our expertize in Digital Marketing particularly, in ADWords and SEO, being the growth area where we excel at.
Mr. Gaurav Sabharwal provided a comprehensive account of the IT Chimes’ working process and strategies. The way we visualize and approach the problems and believes in achieving the results. We at IT Chimes, are an integrated community working towards a centric goal of creating value and best serving our clients.